Returns & Exchanges Policy

At European Wax Center, we want you to be completely satisfied with your skincare and brow products. If you are not happy with your purchase, you may return or exchange products within 30 days of the original purchase date with a valid receipt.

Return Process

• 1.
  Gather Your Items

  Ensure the product is in its original packaging and that you have your physical or digital receipt ready for verification.

• 2.
  Visit Your Center

  Bring the items you wish to return to any European Wax Center location; our associates are ready to assist with your request.

• 3.
  Consult an Associate

  Speak with a guest service associate who will process your refund to the original form of payment or facilitate an exchange for a different product.

• 4.
  Confirmation

  Once the transaction is complete, you will receive a confirmation email or printed receipt reflecting your refund or new exchange balance.